Betty the Bully

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Replacements
If your book arrives damaged, please contact me to arrange a replacement.

Refunds
In order to be eligible for a refund, you have to return the book within 14 calendar days of your purchase. The book must be in the same condition that you receive it and undamaged in any way.

After we receive your book, we will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the book is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us.

Downloading eBooks
The price displayed for ebooks is inclusive of download / delivery charge. However, be aware that you may incur a fee when sending ebooks to Kindle or other devices. Please refer to the guidance for your device provided by the vendor.

Shipment of Physical Books
Once you have selected your books, the estimated shipping costs are displayed in the shopping cart. These are based on the total weight of your order and location to which it will be delivered (UK and Northern Ireland, Europe, Rest of World).

Shipping rates are the current rates for Royal Mail First Class post for the UK and Northern Ireland, and Royal Mail Airmail for overseas.

Free Shipping
If you have been provided with a discount code for free shipping, please ensure you click the 'CHECKOUT' button rather than using 'Check out with PayPal'. You will then be able to enter your code in the form displayed.